Casumo Casino – Terms and Conditions

Last Updated: March 2025

1. General Terms

1.1. By registering an account and playing at Casumo Casino, you agree to comply with these Terms and Conditions.
1.2. Casumo Casino operates under a valid gaming license and follows strict responsible gaming practices.
1.3. Casumo reserves the right to update these terms at any time. Continued use of the platform implies acceptance of any modifications.

2. Player Eligibility

2.1. You must be at least 18 years old or meet the minimum gambling age in your jurisdiction to play at Casumo Casino.
2.2. Residents of New Zealand are eligible to play, but players from restricted jurisdictions may not be able to register or deposit.
2.3. Each player is allowed only one account. Multiple accounts per individual will result in account suspension.

3. Account Registration

3.1. To register at Casumo, you must provide:

• A valid email address
  
• A secure password
  
• Full legal name
  
• Date of birth
  
• Phone number and residential address
  3.2. Players must complete the Know Your Customer (KYC) verification process by submitting identification documents.
  

4. Deposits & Withdrawals

4.1. Players can deposit money using trusted banking options, including Visa, Mastercard, Skrill, Neteller, and bank transfers.
4.2. The minimum deposit required to play is $10.
4.3. Withdrawals must be processed through the same payment method used for deposits, where possible.
4.4. Withdrawal requests may take between 24 hours to 5 business days, depending on the payment method.
4.5. Casumo reserves the right to conduct security checks on withdrawal requests exceeding $2,000.

5. Bonuses & Promotions

5.1. New players are eligible for a welcome bonus upon making their first deposit.
5.2. All casino bonus offers are subject to wagering requirements (typically 30x the bonus amount).
5.3. No deposit bonuses and free Casumos may have withdrawal limits.
5.4. Any attempt to abuse promotions (e.g., opening multiple accounts) will result in account closure.

6. Casino Games & Fair Play

6.1. Casumo Casino offers 600+ games, including slots, table games, and live casino games.
6.2. Games are provided by licensed software providers, such as Microgaming, NetEnt, and Evolution Gaming.
6.3. Progressive jackpot winnings may be subject to additional verification before payout.
6.4. Casumo uses SSL encryption and eCOGRA-certified Random Number Generators (RNGs) to ensure fair gaming.

7. Responsible Gaming

7.1. Casumo promotes responsible gaming and offers tools such as:

• Deposit limits
  
• Self-exclusion options
  
• Reality checks
  7.2. Players experiencing gambling issues can seek assistance from GamCare, Gambling Therapy, or local New Zealand support services.
  

8. Account Closure & Self-Exclusion

8.1. Players can request to close or suspend their account at any time by contacting customer support.
8.2. Casumo reserves the right to close an account if fraudulent activity is suspected.

9. Privacy & Data Protection

9.1. Casumo follows strict GDPR-compliant data protection policies.
9.2. Personal information is stored securely and never shared with third parties without consent.

10. Customer Support

10.1. Casumo offers 24/7 customer support via:

• Live chat feature (available on desktop or mobile)
  
• Email support through the FAQ page
  10.2. Support is available in English for New Zealand players.
  

11. Governing Law

11.1. These Terms and Conditions are governed by the laws of Malta, where Casumo Casino is licensed.
11.2. Any legal disputes shall be resolved in accordance with the applicable gambling regulations.

For more information, please visit our FAQ page or contact our support team.